On this page, you'll find an ongoing overview of new features, enhancements, tweaks, and bug fixes — all to ensure you have full transparency about how the platform is evolving.
We update Vaylo continuously and launch new improvements. Some updates are larger and introduce new functionality, others are minor tweaks that improve stability, user experience and performance.
Regardless of size, each release has the same goals:
To make Vaylo more efficient, stable and value-creating for you and your travelers.
Check back regularly to see what's new — and how you can benefit from the latest improvements in your business.
March 4, 2026
This release is one of our most comprehensive updates to date.
We are strengthening the booking flow, improving the widget, introducing waitlist functionality and creating a clearer structure between customer and traveler. At the same time, we have improved search capabilities, synchronization and administrative control over email and data.
Here's what's new.
When a tour is fully booked, the customer can now put themselves on a waiting list.
Waiting List Reservations:
The calendar displays a Waitlist button instead of “Book”.
This means:
✔ You don't lose business on fully booked tours
✔ You can quickly fill cancelled seats
✔ You get better visibility into actual demand
✔ Less manual handling outside the system

You can now control:
✔️ Which fields are displayed
✔️ In what order
✔️ Create your own custom fields
✔️ Manage different types of input
All changes are reflected directly in the booking widget.
It provides full flexibility in how you collect customer data.

Now is Client (booking manager) and Primary Passenger (Primarni prijatelj) two separate roles in all booking flows.
It implies:
✔ One customer can book for someone else
✔ The booking manager does not have to travel by himself
✔ Clear separation between financial responsibility and travel participation
✔ A uniform structure in all booking types (Tour, FIT, Yacht, Widget, Allotment)
Perfect for corporate bookings, families, agencies and group trips.
When you add hotels manually, you can now:
✔️ Search directly in the hotel inventory
✔️ Using hotels without allotment (request hotels)
✔️ Get automatically with images, facilities and language support in the customer portal
✔️ Choose from multiple providers
This makes manual settings much more efficient.
You can now search on:
✔️ Invoice number (both Draft and Issued)
✔️ Project number
This is especially valuable for the finance department and larger organizations.
You will find the right booking instantly — without manual review.
Now you can choose to send email only to the main customer instead of all travelers.
Perfect for:
The main customer is then responsible for sharing information further.
Previously, you needed to create a new quote if the customer came back.
Now you can:
✔️ Reactivate a canceled quote
✔️ Retain all data
✔️ Continue where you left off
More efficient and professional.
You can now set a custom title for FIT bookings.
If no title is specified, the name of the main customer is automatically used.
The title appears consistently in:
✔️ Quotation
✔️ Confirmation
✔️ Customer portal
When you have a lot of tags, you can now search directly in the dropdown menu instead of scrolling.
Small improvements — big time savings.
This update is about:
- Clearer responsibility in the booking flow
- Capture demand even when tours are full
- Better synchronization between system parts
- Stronger administrative control
- More efficient search and filtering
- Widget setting
It is a release that strengthens both sales, operations and customer experience.
February 18, 2026
Over the past few weeks, we've launched a new update to Vaylo that focuses on one thing: making your everyday life easier. This update improves the way you manage tours, FIT bookings, billing and customer communications — while making the customer portal clearer and more consistent for your travelers.
Here's what's new.
We make it easier to delegate responsibility.
Guides can now update their profile information themselves, reducing administration and providing more flexibility in the organization.
Check-in and check-out times are now displayed only if the information is actually registered.
This means your travelers don't see empty or misleading fields — and get a more professional experience.
We have updated how payment credentials appear in Vaylo Pay links.
Instead of a technical ID, a clearer Vaylo reference is now displayed, creating better overview and easier reconciliation.
We have made several improvements to the invoice flow:
It provides cleaner invoices and better control over how costs are presented.
Return dates in FIT bookings are now automatically based on the most recent segment of the itinerary.
This means that the total length of the trip is always displayed correctly — even when changes are made to individual segments.
We have improved the search parameters in the tour list so that you can find the right tour faster.
Less clicks. Less scroll. More control.
We have adjusted the layout in the cost breakdown for better readability.
For FIT bookings, we have also chosen to hide the details section and instead show a clear total row. It provides a more consistent and easy to understand presentation for the end customer.
You can now add internal free text notes directly to the basic tasks of the tour.
Ideal for operational information that should not be visible to the customer — but needs to be collected and easily accessible to the team.
In addition to this, we have made several adjustments to the user interface:
We continue to develop Vaylo with a focus on operational efficiency and a consistent customer experience — so you can spend more time on product, sales and growth.
February 3, 2026
We continue to develop Vaylo with a focus on flexibility, clarity and a better experience for both administrators and travelers.
This update makes it easier to create packages, gives you better control over language management, and introduces an updated booking widget with an improved user experience.
Here's what's new.
You can now create a package directly based on existing segments in a booking — like flights, hotels, and other parts of the itinerary.
This means that you:
✔️ Saves time
✔️ Slipper duplication
✔️ Can package customized trips faster
✔️ Gains more flexibility in how you build your offers
This is especially valuable for organizers who work with both ready-made packages and tailor-made arrangements.
The customer portal now follows the language chosen by the administrator in the system.
It provides:
✔️ Better control over which languages are active
✔️ A more consistent customer experience
✔️ Less risk of unwanted language variations
As part of the update, we've also tweaked the language support to ensure a more controlled and clear structure.
We've updated the booking widget with an improved UI/UX design.
The result:
✔ Clearer layout
✔ Better flow through the booking process
✔ Less friction at checkout
✔ A more modern feel
This strengthens conversion and makes the booking experience more professional for your customers. Select 'preview tour' in the tour overview to see how it works.
We have introduced validation of flight time formats.
This means that:
✔ Incorrect time formats can no longer be recorded
✔ Existing data has been updated to correct format
✔ You get more reliable and consistent flight information
This reduces the risk of errors and creates a more secure handling of ticket data.
This update focuses on three things:
Flexibility in packaging
Control over language and presentation
A better booking experience
These are improvements that may not always be immediately apparent — but that make a big difference in your day-to-day operations and how your customers experience your booking environment.
We continue to develop Vaylo with the goal of combining powerful functionality with ease of use.
28 January, 2026
We have launched a new update in Vaylo focusing on precision, flexibility and more efficient workflows. This release improves the way FIT bookings are handled, ensures more consistent payment logic, and makes it easier to quickly find back to bookings you've recently worked on.
Here's what's new.
Previously, return dates in a FIT booking could be updated automatically when segments were removed from the itinerary.
Now we have removed the automatic update.
This means that:
✔ Return date does not change accidentally
✔ You have full control over the time frame of the trip
✔ The risk of errors is reduced
A small change -- but important for the precision of tailor-made travel.
We've fixed how dynamic payments are handled in FIT bookings.
Payment due dates are now consistently controlled by system configuration. At the same time, if necessary, you can adjust the deadline of the final payment manually.
It gives you:
✔ Clearer payment logic
✔ Fewer deviations
✔ Greater flexibility when the situation requires it
The result is a more stable and predictable payment processing
We have added a new tab to the booking view: Last Viewed.
Here you will find the reservations you have recently opened — ideal when switching between multiple errands.
It means:
✔ Less searching
✔ Faster navigation
✔ More efficient working day
Small improvements in navigation can make a big difference in a system that is used all day.
This update is about:
- Precision in FIT flow
- More stable payment logic
- Faster navigation
We continue to improve Vaylo with a focus on removing friction in your everyday life — so you can spend more time on sales, product development and customer relations.
January 18, 2026
This update focuses on something that really impacts your day-to-day operations: room allocation and improved management in the FIT feed. We've improved both the user experience and the logic behind the system — to reduce errors, increase control, and speed up work.
Here's what's new.
You can now enter the number of rooms directly as numbers — both for individual dates and for bulk updates.
It means:
✔ Faster updates
✔ Fewer Clicks
✔ Less risk of errors
We have also updated the “Open Hotel Inventory” button to exclude return dates, ensuring that the correct date range is used.
The hotel room bulk update interface has received a UX/UI update.
The result:
✔ Clearer view
✔ More efficient handling of larger date ranges
✔ Less chance of mistakes
For those who work a lot with hotel allotments, this makes a big difference in everyday life.
We've added extra validation when accommodations are added to a ride.
It reduces the risk of:
As a consequence, hotel allocation for one-day tours has been adjusted to ensure proper logic.
Several key improvements have been made to the FIT feed:
We have fixed an issue where due amounts could be displayed incorrectly after financial line segments were deleted.
The payment validation error message has been updated to be more informative and useful.
The “Supplements” section is now hidden in the FIT itinerary to reduce unnecessary complexity.
We've fixed several improvements in the itinerary view:
This update is about:
- Better control of hotel inventory
- More realistic room allocation
- More stable FIT management
- Fewer financial discrepancies
- A cleaner and more logical user experience
In short — less administration, fewer errors and more predictable operation.
January 13, 2026
This update focuses on three things that are crucial in your everyday life: improvements in itinerary management, clearer booking data and consistent financial management.
We've improved how financial lines are handled in the itinerary, made it easier to duplicate segments, and ensured better consistency between documents and payments.
Here's what's new.
All gathered where the work actually takes place.
You can now work with financial lines directly in the itinerary.
✔ Better control over margins and costs
It implies:
✔ More accurate financial overview
✔ Clearer link between segment and economy
We have added a new feature: Duplicate Segments.
When you manually add segments, you can now duplicate them with one click.
All information is copied — such as date, vendor, location and quotations — while financial lines are excluded.
It means:
✔ Faster work
✔ Less manual repeating
✔ Fewer errors
Ideal when building similar layouts in the same booking.
We have fixed an issue where the payment date did not always match the date the voucher was sent.
Now these dates are in sync.
It creates:
✔ Better financial consistency
✔ Clearer traceability
✔ Less risk of deviations
Previously, some fields could be missing when a booking was created based on a trip.
That is now fixed.
All relevant fields are displayed correctly when you create a new booking — providing a more consistent and complete process.
We have made several improvements to Booking PDF:
It provides a more professional and clear presentation towards customer.
This update strengthens:
- Financial transparency
- Efficiency in itinerary work
- Document quality
- Stability of booking flow
These are improvements that make the system more predictable, more accurate and easier to work in — every day.
An AI that can check real availability, handle follow-up questions, and run 24/7 isn't the future — it's already changing how travel companies manage customer inquiries.
A booking system that only handles bookings still leaves most of the work to your team. Here's what travel agency software actually needs to do.
Switching between GDS platforms and agency systems costs more time than most agencies realize. Here's what direct integration actually changes.
Vi hjälper researrangörer att spara tid, minska administrationen och öka lönsamheten. Är du nyfiken på hur det skulle fungera för dig? Hör av dig så berättar vi mer i ett personligt möte.