AI Travel Agent

Julia - The AI ​​travel agent of the future
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Meet Julia - Your own AI travel agent

Vaylo proudly presents Julia, your personal AI travel agent that will take your customer service and sales to new heights. Built with groundbreaking GPT-4 technology, Julia is a revolutionary force in the travel industry.

Effective conversion of visitors into guests

Julia is more than just a colleague with top-class service levels, she is a powerful sales tool who, in her conversation with guests, converts anonymous visitors into interested leads, thereby helping you get closer to your guests and increase your sales.

In combination with Vaylo's travel booking software, she smoothly guides guests through different travel options based on their preferences before finally helping them book their next dream trip. Meet the future and take your customer service and sales to the next level with Julia at the helm!

Julia and Generative AI - A Revolution in the Travel Industry

Generative AI, which Julia is based on, has taken the world by storm and will change the way we find, book and experience travel. Julia is the world's first specialized chatbot for travel agents that efficiently sells trips, takes bookings and provides information about guests' trips.

She is the old-school travel advisor, but built on the latest GPT-4 technology, ready to become your company's best salesperson


System Administration: Administration (Basic Information)

An AI travel agent is a digital assistant that uses artificial intelligence to manage requests, recommend trips, answer questions, and automate communications. Julia understands clients' questions in natural language and provides quick, accurate and personalized answers.Administration module is divided into four tabs: Basic Information, Passenger Type, Task Notification, and Set Required Fields.
- Basic InformationThis tab includes sections for General Information, System Information, Payment Information, and Invoice Information.
- General Information: Enter your organization's address details, including Address, Post code, and City.System Information:
- Upload your company's Logo (seen on the Login page and in the upper section of the Menu bar).Set the Favicon (icon in browser tabs).Customize the Login Background image.Define the Default Tour Image (displayed on the Passenger portal when no specific image is provided).

- Company related information:
Input details like Company Name, Website, Contact Email (displayed in the Passenger portal’s footer section) , Admin Email (default recipient for Booking confirmation email) , and Telephone. Set the Passenger Information Update Deadline (e.g., 15 days before the departure date, passengers can update information from the passenger portal).
Specify Passenger Schedule Mail Send Days (e.g., a reminder email is sent 45 days before the departure date).Default Currency, Admin Portal Domain, Customer Portal Domain, Email Provider, and Accounting Service Provider are locked/non-editable fields set during company creation from the Central portal.Set the VAT Percentage.Insert the Travel Condition Link (displayed as "Travel conditions" in the Passenger portal’s footer).Specify
- Travel Information Email Send Days (e.g., a scheduled email is sent 10 days before the departure date).

- Payment information‍
Define Minimum Booking Fee (%), Second Payment Fee (%), and Residue Payment Fee (%) (auto-calculated and non-editable).Set deadlines for the 
First Payment (calculated from the booking date, e.g., 10 days later) , Second Payment (calculated from the departure date, e.g., 60 days before) , Remaining Payment (calculated from the departure date, e.g., 40 days before).Specify Reminder Days (takes multiple values, e.g., 1 & 7 days prior to the deadline) for all payment stages.

- Invoice Information:
Input key financial identifiers: VAT Number, Bank Giro Number, Plus Giro Number, IBAN, SWIFT/BIC.Set the Invoice Payment Days and Late Payment Interest.

How can an AI travel agent increase bookings and improve customer experience?

Account Configure (Economy > Account configure)This feature allows admins to manage Accounting Providers (like Fortnox), configure various accounting systems, and manage associated data.Admins can view the list of providers and, by clicking on a provider name, configure options such as scenarios (synced from Central Admin) and Account Numbers associated with each scenario.Admins can enable or disable each accounting provider.Currencies (Economy > Currencies)Currencies are created and managed by Central Admins and then automatically synced to the Company Admin.Company admins can modify the status of synced currencies (Active or Inactive).In the Currency Conversion tab, admins can create new currency conversions, edit existing ones, and view the current exchange rates.VAT Class (Economy > Vat class)Admins can create and update VAT classes by entering the Name, Percentage, Credit Account Number, and Debit Account Number.The Display VAT Class on the Invoice option, when enabled, will show the VAT class on the invoice PDF upon payment via the invoice option, provided the Total Include VAT option is also checked

Does Julia integrate with my booking system?

Yes. Julia is integrated with Vaylos Travel Booking Software to retrieve availability, pricing, customer data and other information necessary to provide accurate answers and assist with bookings.

Can an AI travel agent like Julia handle 24/7 support and queries?

Absolutely. Julia works 24/7 and handles queries, provides information and escalates cases when needed — ensuring fast and consistent service.

What types of travel companies benefit from an AI travel agent?

Tour operators, travel agents, DMCs, activity companies and hotel chains can all benefit from Julia by automating communications, increasing efficiency and improving the customer experience.

Can I use Julia without using Vaylo’s booking system?

Yes, you can use Julia without Vaylo's booking system. Then she won't have access to updated availability, but she can still answer general questions about your trips and provide support. Då har hon inte tillgång till uppdaterad tillgänglighet, men hon kan fortfarande svara på generella frågor om dina resor och ge support.