Travel Cloud Shapes the Future with Advanced, AI-Powered ERP

This groundbreaking platform, especially designed for tour operators, has attracted attention and helped its customers not only increase sales but also reduce the administrative burden of traditional travel management.In an interview with Resemolnet AB CEO Einar Halldin, he shares the company's goal to exceed all expectations in the travel industry. “With an ERP system built on advanced AI technology, we at Resemolnet are taking the next step in the evolution of technology in travel and tourism. Our goal is not only to anticipate the needs of the future, but also to have the leading role in shaping it”, he says. “We're going to offer a platform that not only facilitates travel management, but improves every aspect of it.

A modern business system creates new opportunities

The fact that Travel Cloud creates the possibility of round-the-clock sales is one of its main advantages, especially for smaller travel companies. “By making trips bookable online, the system eliminates the need for requests via forms and creates a platform for spontaneous bookings at any time of the day.” This opens up new opportunities for tour operators to increase their sales opportunities and reach a wider audience.” explains Einar.

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Beyond the possibility of online sales, a closer look at the features of the Travel Cloud shows that it extends far beyond the traditional. With a user-friendly interface and integration with financial systems such as Hogia, Visma, Fortnox as well as GDSs such as Amadeus and Sabre, the system appears modern and forward-looking.

Not only that, Resemolnet also offers help in creating modern and user-friendly websites, as well as an advanced chatbot named “Julia”, based on OpenAI technology. “Julia acts as a travel agent, available 24 hours a day to answer guests' questions about travel, availability and prices.” explains Einar further. “Our customers have noticed a clear increase in their sales since they started using Julia as she acts as a salesperson during evenings and weekends and generates leads from potential guests that our customers can then contact for personal service.”

Travel Cloud Pay — The Complete Payment Solution for the Travel Industry

The payment solution, Resemolnet Pay, takes the payment process to the next level. With the lowest transaction fees in the industry, whether via card, direct payment or Swish, Resemolnet Pay positions itself as a cost-saving solution. With 0.75% in card fee for MasterCard and Visa as well as the ability to pay with American Express, it is clear that they not only promise but deliver an easier and more efficient payment process. “This payment solution is something that we offer either as a separate payment solution or in combination with our business system”, explains Einar. “We see that the need for a comprehensive and cost-saving payment solution is great in the travel industry, which for far too long has had to suffer from the fear of other system providers to work with travel.”

In addition to its impressive sales capabilities, Resemolnet's ERP system is designed to minimize the administrative burden for tour operators. Advanced AI technologies automate and streamline several aspects of companies' daily operations. The integration with various accounting systems creates a seamless and integrated operating environment and through the access to the GDSs Amadeus and Sabre directly in the system, booking and management of flights becomes smoother than ever. “For those who do not have a license themselves and wish to manage their flight, we also offer assistance with booking and uploading the tickets directly into the system,” says Einar.

Guest management is a key feature where the Travel Cloud gathers all relevant information about guests in one place, enabling effective communication and creating the opportunity for a more personalized service.The mobile-friendly travel portal takes into account today's mobility requirements, providing guests with a smooth and comfortable experience, with the ability to manage their trips and payments directly from their mobile devices. Not only is it user-friendly; it also provides a sense of flexibility and immediacy for travelers.

To complement its digital presence, Travel Cloud also offers its customers 24/7 telephone and mail-based service. Travel Cloud has not only put itself on the map in the travel industry; it has redrawn it with its innovative and user-friendly approach. With a vision that extends beyond expectations, they are poised to shape the future of how we travel and experience the world.